How do I handle lost or stolen cards?

Yativo only offers virtual cards, so there’s no risk of physically losing a card. However, if your customer's virtual card details are compromised, you can take the following actions:

1. Freeze the Card
   Temporarily disable the virtual card to prevent unauthorized transactions. Use the freeze card API endpoint as described in the Yativo API Documentation.

2. Delete the Card
   If the card details are permanently compromised, you can choose to delete the virtual card entirely.

For more information on managing compromised virtual cards, please refer to the Yativo API Documentation.

If you need further assistance, please reach out to our support team.