UBO Verification Issues
Issues you may face while verifying your UBOs
Michael Bernard
Last Update 6 maanden geleden
The most common Ultimate Beneficial Ownership (UBO) meaning refers to the natural person who is ultimately responsible for, owns, or controls a ‘customer’. In most cases, this ‘customer’ is an institution, business, or legal entity: of which the UBO has 100% direct ownership. They are the Ultimate Beneficial Owner or ultimate interested party on whose behalf a transaction is conducted. It also includes a person who has ultimate effective control over another person or an arrangement.
We expect your UBOs to at least own 20% of the company, to qualify as a UBO.
Verification
To verify a UBO, on the onboarding form, you can click on the "Send KYC Request" button on the right hand side of the UBO profile.
This sends an email to the email address of the UBO, enabling him/her verify their identity, using their identity documents.
All UBOs have to complete their kyc verification, before an account is approved.
Common Issues
If you face any of the following issues, feel free to create a ticket.
- UBO KYC Email not received (Read our email not received article first)
- KYC link not working
- UBO country not on KYC link
- KYC keeps failing